August 2017
14 Sep 2017
During this period:
- 188 calls were received to 1890 600 800, selecting the option “To make a complaint…” 95% were answered within 60 seconds.
- 162 complaints were received.
- 130 complaints were closed.
- 2 referrals of incidents requiring independent investigation (due to some form of Garda contact prior to a death or serious injury) received from the Garda Síochána.
- Average of 23 Days for requests for information/documentation from the Garda Síochana to be fulfilled.